Research across industries shows that strong documentation isn’t a nice-to-have—it’s a measurable performance driver. Google’s DORA State of DevOps studies found that teams with well-maintained internal documentation consistently outperform peers on reliability, deployment speed, and overall organizational performance¹. In healthcare, the WHO’s surgical safety checklist cut major complications by about one-third and deaths by nearly half across eight hospitals², while the Michigan Keystone ICU project virtually eliminated catheter infections within months³. In manufacturing and SME environments, Lean-based standard operating procedures (SOPs) have been shown to reduce defects and rework by double digits⁴. The evidence is clear: when documentation is living, specific, and used daily—not just written once—teams work faster, make fewer mistakes, and leaders gain reliable insight for better decisions.