Included Services:
Everything in Advanced Support
Full access to all features from the Advanced Support tier, including operational management, workflow optimisation, compliance tracking, and customer retention systems.Full HR & Compliance Documentation
Comprehensive HR policy creation, compliance documentation, and record management — ensuring your business meets regulatory standards, minimises risk, and supports employee accountability.Contract Management & Administration
Oversight of supplier, subcontractor, and client contracts — from creation and review to renewal tracking and documentation — maintaining legal and operational accuracy.Department-Wide Process Mapping
Clear, documented process flows across all key departments (operations, administration, finance, and field teams), identifying bottlenecks and opportunities for improvement.Weekly Leadership Reporting & Strategic Reviews
Insightful weekly reports and check-ins, providing data-driven summaries, progress tracking, and performance insights to support confident decision-making at leadership level.Priority Access for Urgent Issues
Guaranteed priority response and scheduling for critical operational matters — ensuring swift resolution when timing and accuracy matter most.
Why This Tier Matters
This partnership is ideal for leaders who want to step back from day-to-day operations without losing control. By combining executive-level reporting, HR and compliance oversight, and department-wide structure, Steinmark provides the confidence that every operational detail is handled — with the professionalism and precision of an in-house executive.
The Executive Operations Partnership is more than support — it’s strategic partnership, operational resilience, and leadership clarity in one service.
Optional Add-Ons
Governance & Policy Framework Development
Design and implementation of governance structures, operational policies, and risk frameworks aligned with industry standards and board expectations.
Performance & KPI Dashboards
Custom reporting tools and visual dashboards that track productivity, client engagement, and operational performance across teams or departments.Strategic Projects & Transformation Support
Dedicated project management for system upgrades, operational realignments, or departmental restructures — driving measurable efficiency and organisational clarity.ISO & Quality Certification Readiness (optional)
For organisations pursuing certification, we support documentation, process audits, and readiness assessments for standards such as ISO9001, ISO45001, or ISO14001.
Our Premium Partnership combines strategic oversight with meticulous operational management, providing a seamless extension of your team to drive efficiency, compliance, and leadership focus.